Adjunct Professor John Ford supports organizational harmony through a focus on communication, team building and conflict management. To accomplish this, he mediates, trains, coaches and consults.
Professor Ford is an experienced mediator and coach, who has successfully helped employees and managers to resolve difficult problems in the workplace. He has also worked with numerous teams that are held back by the inability to deal with conflict. He has mediated for the Equal Employment Opportunity Commission and currently specializes in the mediation of informal EEO disputes in the Federal Sector. Some of the agencies for which Professor Ford mediates include: USPS, FDIC, TSA, National Archive, NPS, SEC, Presidio Trust, and the Geological Survey.
Professor Ford has provided training to thousands of employees in the workplace, at all levels, across a wide range of industries, especially healthcare. Some of his training clients include: Abbott Pharmaceuticals, Ghirardelli, Genentech, Coventry Health Care, John Muir Health System, Kaiser Permanente, Central Contra Costa Sanitation District, Zone 7 Water Agency and the Department of the Interior.
Professor Ford is the current trainer of the two day Mastering Workplace Mediation seminar to members of the Northern California Human Resource Management Association. He has taught Emotional Intelligence, Negotiation, Conflict Resolution and Mediation to graduate students at JFK University, Golden Gate University and online with Creighton University.
Professor Ford has studied law at the University of Cape Town in South Africa. His start in conflict management was over 20 years ago as a labor and employment law attorney with Lorentz and Bone in Namibia. Since moving to Oakland, California in 1996 he has directed a certificate program in Organizational Conflict Management at JFK University, served as managing editor of Mediate.com since 1999, and is a past President of the Association for Dispute Resolution of Northern California (ADRNC).
Currently Professor Ford is a member of the Association for Conflict Resolution and the Association for Dispute Resolution of Northern California (ADRNC).