On September 2nd and 16th, UC Hastings’ Center for Negotiation and Dispute Resolution (CNDR) kicked off its Advanced Practitioner Mediation Certificate Series with adjuncts Jessica Notini (How to Assume the Neutrals’ Role) and John Ford (Increasing Effective Communication).
Professor Notini focused on understanding how your personal stylistic strengths and growth areas can be used to best advantage in mediation, while Professor Ford taught us how to use the power of empathetic listening and curiosity to reframe a discussion towards solutions that consider everyone’s needs.
The first two sessions were virtual, but this did not prevent our instructors and participants from engaging in thought-provoking discussions, and interactive breakout sessions to start practicing their skills immediately. Participants included a large group of Administrative Law Judges from the California Public Utilities Commission’s Alternative Dispute Resolution (ADR) Program, who have previously taken CNDR’s Basic Mediation Certificate and wanted to continue to grow their skills to better serve the public.
The Certificate is designed for judges, attorneys, and practitioners interested in advanced skills practice. CNDR’s team provides the tools for you to focus on in-depth topics that are essential for any mediator’s toolkit. Our next session will be “Handling Emotions Productively” on February 10, 2021, and class size is limited, so register early! Register here.