Dispute Resolution Training for Practitioners & Judges

A styles assessment designed to help participants identify their natural strengths as well as opportunities for growth as an effective mediator. This reflective session will focus on the mediator’s role, and differing models and methods of mediation as a basis for building more advanced skills.

Date: Wednesday, September 2, 2020 (rescheduled from May)

Time: 9:30am – 2:30pm (4 hours of instruction and 1 hour of breaks)

Location: Online

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Mediators are the custodians of the communication flow. They need to pay close attention to communication, both their own communication skills and the communication dynamics of the participants. Most mediators consider empathic listening to be their core skill. In addition, the advanced listening skill of reframing is vital. Mediators also need to ask a lot of questions, not to satisfy their curiosity but to support the conflict-resolution process. And when they need to assert themselves or be persuasive, mediators are tactful communicators. This course focuses on the key communication skills that support the mediation process, reviewing skills is reviewed from the perspective of the mediator.

Date: September 16, 2020

Time: 10:00am – 3:00pm (4 hours of instruction and 1 hour of breaks)

Location: Online

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Human emotions are vital in mediation: They let us know what matters, they help us connect with others, and they propel us to action. At the same time, people in conflict often experience intense negative emotions that can derail a mediation. This session will provide a basis for understanding the neurobiology of emotion, as well as provide tools for enhancing the positive emotions – and managing the negative emotions – of participants, attorneys, and mediators themselves. A 4-hour session.

Date: February 2021(exact date TBA)

Time: 10:00am – 3:00pm (includes 1-hour lunch break)

Registration coming soon.

In this session, participants explore the legal basis and professional standards underlying mediation. A key base for practice covering mediation statutes, confidentiality, ethics, competence, and new developments in the law. A 2-hour session.

Date: May 2021(exact date TBA)

Time: 9:00am – 11:00am

Registration coming soon.

This session delves into specific step-by-step process details of the mediation session itself, while also exploring specific scenarios and challenges that mediators encounter in complex, and multi-party cases. A 4-hour session.

Date: September 2021(exact date TBA)

Time: 10:00am – 3:00pm (includes 1-hour lunch break)

Registration coming soon.

Understanding the difference between implicit and explicit bias, and how they factor into decision-making can alter the course of a mediation.  This session explores how to recognize and manage bias for participants, attorneys, and the mediators themselves. A 2-hour session.

Date: February 2022 (exact date TBA)

Time: 9:00am – 11:00am

Registration coming soon.

Building on the previous advanced training sessions, this double session focuses on providing participants with advanced and complex negotiation skills and tools to take their mediations to the next level, and create long-lasting, satisfactory resolutions for participants. 8 hours total. Topics preview:

1. Early, mid, and final stage negotiation strategies and challenges
2. Types of complex negotiations
3. Different mediation models for challenging cases
4. Negotiation styles and strategizing
5. Shuttle diplomacy and confidentiality
6. Challenging participants and attorneys
7. Advanced Tools, Techniques and Tips for Successfully Overcoming Impasse

Dates: May 2022, and September 2022

Time: 10:00am – 3:00pm (1-hour lunch break included)

Registration coming soon.