Dispute Resolution Training for Practitioners & Judges

A styles assessment designed to help participants identify their natural strengths as well as opportunities for growth as an effective mediator. This reflective session will focus on the mediator’s role, and differing models and methods of mediation as a basis for building more advanced skills. With Jessica Notini.

Date: September 2, 2020 from 9:30am – 2:30pm

Mediators are the custodians of the communication flow. They need to pay close attention to communication, both their own communication skills and the communication dynamics of the participants. Most mediators consider empathic listening to be their core skill. In addition, the advanced listening skill of reframing is vital. Mediators also need to ask a lot of questions, not to satisfy their curiosity but to support the conflict-resolution process. And when they need to assert themselves or be persuasive, mediators are tactful communicators. This course focuses on the key communication skills that support the mediation process, reviewing skills is reviewed from the perspective of the mediator. With John Ford.

Date: September 16, 2020 from 10:00am – 3:00pm

Human emotions are vital in mediation: They let us know what matters, they help us connect with others, and they propel us to action. At the same time, people in conflict often experience intense negative emotions that can derail a mediation. This session will provide a basis for understanding the neurobiology of emotion, as well as provide tools for enhancing the positive emotions – and managing the negative emotions – of participants, attorneys, and mediators themselves. A 4-hour virtual session. With Claudia Bernard and Howard Herman.

Date: February 10, 2021 from 10:00am – 3:00pm

In this session, participants explore the legal basis and professional standards underlying mediation. A key base for practice covering mediation statutes, confidentiality, ethics, competence, and new developments in the law. A 2-hour virtual session. With Shirish Gupta.

Date: May 12, 2021 from 9:00am – 11:00am

This session delves into specific step-by-step process details of the mediation session itself, to look at how flexibility in designing the session can help mediators create a process that best suits the needs of the case and the parties. We also will explore tools for preventing and overcoming impasse. An interactive, 4-hour virtual session. A 4-hour virtual session. With Claudia Bernard and Howard Herman.

Date: September 29, 2021 from 10:00am – 3:00pm

Understanding the difference between implicit and explicit bias, how they factor into decision-making, and can alter the course of a mediation.  This session explores how to recognize and manage bias for participants, attorneys, and the mediators themselves. A 2-hour session.

Date: February 16, 2022

Time: 1:00pm – 3:00pm

More info and registration

Building on the previous advanced training sessions, this double session focuses on providing participants with advanced and complex negotiation skills and tools to take their mediations to the next level, and create long-lasting, satisfactory resolutions for participants. 8 hours total. Topics preview:

1. Early, mid, and final stage negotiation strategies and challenges
2. Types of complex negotiations
3. Different mediation models for challenging cases
4. Negotiation styles and strategizing
5. Shuttle diplomacy and confidentiality
6. Challenging participants and attorneys
7. Advanced Tools, Techniques and Tips for Successfully Overcoming Impasse

Dates: June 27, 2022, and September 14, 2022

Time: 10:00am – 3:00pm (1-hour lunch break included)

Register for Negotiation Skills 1 on June 27th

Register for Negotiation Skills 2 on September 14th