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Practitioner Mediation Certificate Training Series: Increasing Effective Communication

September 16 @ 10:00 am - 3:00 pm

The Center for Negotiation and Dispute Resolution (CNDR) at UC Hastings Law presents its Practitioner Mediation Certificate Training Series:

On the UC Hastings campus, CNDR offers high-quality, advanced dispute resolution courses on in-depth topics for practitioners. Sessions in this 7-part series assume completion of a basic mediation course (Fundamentals of Mediation offered by CNDR in summer), but it is not required to participate.

Increasing Effective Communication: In this second 4-hour session of the series, we explore how mediators are the custodians of the communication flow. They need to pay close attention to communication, both their own communication skills and the communication dynamics of the participants. Most mediators consider empathic listening to be their core skill. In addition, the advanced listening skill of reframing is vital. Mediators also need to ask a lot of questions, not to satisfy their curiosity but to support the conflict-resolution process. And when they need to assert themselves or be persuasive, mediators are tactful communicators. This course focuses on the key communication skills that support the mediation process, and skills is reviewed from the perspective of the mediator. 4 hours MCLE credit available. Session includes 4 hours of instruction and 1 hour of breaks.

Date: Wednesday, September 16, 2020 from 10:00am – 3:00pm

Location: Online

Registration: At link below

  • $450 – General
  • $400 – Government and Nonprofit Rate
  • $400 Early Bird Special (ends August 17, 2020)
  • $100 Additional Processing Fee for 4 hours of MCLE Credit

Instructor: John Ford


September 16
10:00 am - 3:00 pm
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Center for Negotiation & Dispute Resolution (CNDR)


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The UC Hastings Events Calendar offers a comprehensive list of campus events, including co-curricular programming, faculty lectures, colloquia, wellness activities, alumni events, larger departmental meetings, and events sponsored by College departments, faculty, law journals, and registered student orgs. This functions as the College’s master calendar, which includes all events taking place on campus on any particular day. Students, faculty, or staff: Please visit MyHastings for information regarding the new guidelines and procedures for room reservations and publicizing your events.